ERM for Health Care Organizations: An Economic Enterprise Risk Management Innovation Program (E2RMhealth care)

Abstract

Background

In recent years, health care organizations have looked to enterprise risk management (ERM) for novel systems to obtain more accurate data on which to base risk strategies.

Objective

This study proposes a conceptual ERM framework specifically designed for health care organizations.

Methods

We explore how hospitals in the United States and Brazil are structuring and implementing ERM processes within their management structure. This study incorporates interviews with 15 chief risk officers (8 from the United States and 7 from Brazil) with qualitative data analysis using NVivo (QSR International software).

Results

The interviews confirm that adopting ERM for health care organizations has gained momentum and become a priority, and that the demand for risk economic assessment orientation is common among health care risk managers.

Conclusion

We propose an ERM model for health care (Economic Enterprise Risk Management in Health Care) divided into four maturity levels and complemented by an implementation timeline. The model is accompanied by guidelines to orient the gradual implementation of ERM, including orientation to perform risk economic assessment.

Authors

Ana Paula Beck da Silva Etges Veronique Grenon Joana Siqueira de Souza Francisco José Kliemann Neto Elaine Aparecida Felix

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